About POPflow
POPflow Design LLC is a user experience design consultancy led by Jackson Carson, a UX strategist and designer with over 30 years of industry expertise (yes, you read that right). Based in beautiful Boulder, Colorado, POPflow helps businesses achieve success through compelling, user-centric digital products and experiences that are as delightful as they are practical. We create user experiences that flow and designs that POP!
Our Philosophy
At POPflow, user experience is at the forefront, ensuring solutions are intuitive and focused on delivering desired outcomes for clients and end-users alike. We believe great design begins with a deep understanding of users, their needs, behaviors, and what really makes them tick. We’re not afraid to get our hands dirty with user studies, data deep dives, and design thinking to uncover those valuable nuggets of insight that inform every design decision. And we believe everyone deserves a fantastic digital experience, regardless of their abilities. That’s why accessibility is core to POPflow’s philosophy.
Core Competencies
User Experience Strategy
Jackson Carson collaborates with you to define your product vision, map user journeys to uncover opportunities and pain points, and create actionable roadmaps. We put your users at the heart of everything we do and we don’t guess, we leverage data to inform our strategy. Through research and analysis, we understand your users’ motivations, behaviors, and needs. This ensures our design solutions align perfectly with both business goals and user needs. Think of us as your Sherpa, guiding you to the peak of UX success.
The result? User experiences that drive engagement, loyalty, and measurable business results.
User Experience Design
At POPflow, we craft experiences so intuitive, your users will wonder if we read their minds. We get kind of obsessed with your users (in a healthy way, of course) and dive deep to truly understand user needs, behaviors and motivations through research, data analysis and design thinking. These insights allow us to design intuitive, user-friendly experiences focused on the entire journey — not just the interface. Basically, we make sure your digital solution is as comfortable and familiar as your favorite well-worn jeans. Imagine your ideal user experience — smooth, seamless, and a joy to navigate. That’s the POPflow difference.
User Interface Design
POPflow crafts stunning and functional UIs that bring your digital products to life. We’re the masters of marrying beauty with brains, ensuring your interfaces are not only gorgeous but also a joy to effortlessly navigate. By prioritizing user needs and design best practices, we ensure your UI engages and delights at every tap, click, or “fat-thumb”. Let us help make your digital products POP!
Our Pixel-Perfect Guarantee: We’re confident that you’ll be delighted with our premium-grade pixels that meet the strictest quality standards. Each POPflow pixel is painstakingly crafted by expert human craftspersons (#noAI). POPflow pixels are guaranteed not to crack or fade when used as intended. DISCLAIMER: This is not a real guarantee; we’re just super proud of our pixels and know you will be, too.
User Research
Through generative, qualitative, and quantitative user research studies, POPflow develops deep understandings of user behaviors, pain points, and desires. These insights are critical for validating concepts and making data-backed design decisions that don’t alienate your audience. Unless your audience happens to be alie… never mind.
Our Collaborative Process
Partnership is key. Jackson Carson works closely with clients through an iterative process – from initial “let’s get this party started” discovery sessions to the final “oh yeah, we nailed it” validation and refinement rounds. POPflow’s collaborative approach ensures alignment and creates compelling user experiences that delight and resonate with customers and users. At POPflow, collaboration isn’t just a buzzword — it’s our secret sauce!
Elevate Your Digital Offerings
Whether launching an innovative new product, revamping existing digital offerings, or elevating your overall brand experience, POPflow is your trusted design partner for exceptional experiences. POPflow’s design solutions drive engagement, loyalty, and measurable business results.
Ready to craft a world-class user experience? Reach out today to schedule a consultation and learn how POPflow can fuel the success of your next digital initiative. Let’s make something magical!
Testimonials
Jackson has run some amazing user experience workshops with us, using his unique and proven method: Microburst.
We wanted to improve our teacher experience to retain them better and Jackson deep-dived into our user onboarding journey in no time. He not only helped us understand the basics of UX quickly but also helped us gain muscle around delighting the users, going beyond just offering a good user experience.
And of course, we were able to walk away with the awesome new design outcome that our users absolutely loved!
Jackson is your go-to guru for any UX that will delight your users and customers!
Jackson was a design fairy sent from heaven to help us wrangle our iOS app into shape for a very important product launch with Apple.
He facilitated design sessions with our team, went deep, and brought a level of expertise, thoughtfulness, and strategic thinking that took us to level 11.
Most importantly, Jackson is a great communicator and someone you just need to have on your side of the product design table. Big big fan!
I wanted to share my excitement about our Coaching Platform. I have attended several focus groups from our Central Division pilot and the positive feedback is overwhelming!
Here are a few quotes from the focus group.
“Team is excited and feels more inspired to go into this tool. Makes the coaching easier because I don’t have to go to different places to get what I need to prepare.”
“I love the recent interactions being right in the tool! I can share with my agent examples of their own calls and have much better coaching conversations.”
“The data layout looks really pretty, easy to understand and read. [The interface] doesn’t feel ‘harsh’ like our old tool.”
Jackson is a strategic thinker who seeks to understand the ‘why’ behind any design decision.
He also has impressive range from market research, to ideation, customer profile development, client interviews and UX/UI development, Jackson understands how product pieces connect and the importance of every milestone along the way.
Finally, one of Jackson’s greatest strengths is his ability to rally people in positive ways.
I’ve worked with Jackson on several projects over the past 2 years.
He is creative, intelligent, honest, very experienced in UX/UI best practices and trends, and has a confident presence around clients.
Jackson’s low-fidelity drawings up to high-fidelity designs and prototypes have been very well received by our clients. His work has a clean and easy-to-understand look and feel that has served as a great compass for the development team.
Our global center of POPerations is in Boulder, Colorado, USA ⛰️